Dhaka Metro Support
We speak both Bengali and English; live chat and messaging help.
Hours: 10:00 AM to 11:00 PM, Dhaka Time
Channel: Live chat, email, and in-app inbox
Welcome to this ac365 Support page; contact information and help center are available from Dhaka to across Bangladesh with a Bengali-speaking team
Download ac365 APK View Help Center
Different times, different channels per region
We speak both Bengali and English; live chat and messaging help.
Hours: 10:00 AM to 11:00 PM, Dhaka Time
Channel: Live chat, email, and in-app inbox
If Bengali is the first choice, we also answer in simple English
Hours: 12:00 PM to 10:00 PM, Bangladesh Time
Channel: Formless messages, callback requests, and FAQ link
Provides short, clear answers for rural users
Hours: 9:00 AM to 12:00 AM, 7 days a week
Channel: Help Center, app notifications, and email
Four small facts say a lot
This score appears in 51,957 reviews; new users trust it here.
The same questions recur, so answers are short, clear, and useful.
The app and Help Center are open most of the time
With long experience, support is well organized
Get the answer in 3 steps
First, type keywords of your issue; login, app, or contact can be searched
Hours: Starts within 30 seconds
Describe the problem in simple Bengali; screenshots help the team understand faster.
Hours: Usually sent within 2 minutes
The team explains step by step what to do; follow-up if needed.
Hours: Most answers are received the same day
Two permanent channels are always available
Write directly from the app; many Dhaka users first ask about bKash or Nagad here
Availability: 18 hours daily
Languages: Bengali, and simple English
For long questions this is good; Rocket-related verification, account issues, and device updates are included.
Answer: Usually within 12 hours
Languages: Bangla or English, whichever convenient
Small and clear answers for newcomers
Yes, available for Dhaka, Chittagong, and Sylhet users; Bengali responses are the first choice.
Help article is always open; live chat operates at set times, so check the time first.
Your username, device, and what message appears; write them so support can respond quickly.
Before contacting, check these once.
If you want to start quickly, Download ac365 APK Then ac365 Support, ac365 Contact, and ac365 Help are in one place.